"I’d say 20 percent of the people sleeping at my shelter want to improve their condition, and become self-supporting. Another 30 percent are mentally unstable. And it seems the other 50 percent have just grown comfortable with being taken care of, and don’t have any plans beyond smoking or drinking. It’s this last 50 percent that make it so difficult for the 20 percent of us who really want to change our lives. But they actually motivate me. Because I never want to be like them."